Shipping & Returns

Shipping

We ship worldwide and provide a shipping quote individually, dependent on the purchased product and destination.

Rugs and selected decor objects we ship free within the EU.

Personal pickup is possible at Janáčkovo nábřeží 53, Prague (please contact us in advance to schedule your pickup). 

Payment methods:

• Secured credit card payment (Visa, Mastercard, American Express)

Alternative payment methods:

• Bank transfer
• PayPal

In stock items are dispatched 2-3 working day after receiving the payment. 

If the item was not in stock but ordered you will be notified of its delivery date via email.

We send items over reliable shipping companies (DHL, UPS, FedEx) dependent on the purchased product and destination. Please note, customs clearance and extra fees associated are not included in the shipping cost.

Returns

You are entitled to return products within 14 days from purchase. If you’d like to return an item please send it back to us to the following address: Médecine, Janáčkovo nábřeží 53, 150 00, Prague, Czech Republic and inform us by email at info@medecine.studio.You are welcome to change it for something else or choose to get your money back. The only condition for returns is that the product is unused and in its original packaging. Médecine do not stand for the cost of return shipping costs. You may also personally return the product to the above address. Please inform us in advance.

Objects and furniture made to order or from our antiques/vintage collection and paintings and artworks are sold “as is” and we do not accept returns.